We're aware that some users in Ireland have not received their test kits due to customs blocking the delivery. We've now solved this issue and are contacting everyone who may have been affected to offer a replacement.
Some people have been asked by customs to pay a charge to receive their test kit. Please do not pay this customs charge.
Please note that kits dispatched on or after Thursday 9th March have been posted from within Ireland so are not affected by these customs issues.
We're sorry for any inconvenience caused by this and we're very pleased that we're able to resume our normal service. Contact us if you need help.
About our service
Free home testing is available in every county across Ireland. Anyone who is aged 17 or over can order a free STI test to their home or to any other valid postal address in Ireland. There are a set number of kits available each day. If there are no more kits available when you try and order, please try again the next morning.
This service is integrated with HSE public STI services. If necessary, the SH:24 team will contact you and direct you to a public STI service for free assessment and treatment.
Find out more about SH:24.
Order free online
Complete our simple online assessment, which helps us determine what kit you need. In some cases our clinical team may contact you to confirm a few details.
We will text you when your order is dispatched. STI test kits will arrive in a plain letterbox friendly envelope. Please be aware postal services continue to be severely impacted at this time.
Complete your test and return them in the supplied envelope. Results are sent via text or phone call from our clinical team.
Info and support
If you have ordered a kit from us, you can reply to any of our text messages to get in touch with one of our specialist sexual health clinicians.
The HSE also has a dedicated Sexual Health and Wellbeing website which provides a wide range of information and support for all residents in Ireland.
Listings of all sexual health clinics, where you can get free and confidential support in Ireland.
Order a free test kit to complete at home. Read about different sexually transmitted infections, common symptoms and treatment.
Explore all the options available, to help find the contraceptive method that fits your situation and lifestyle. Condoms offer protection from an unplanned pregnancy and STIs.
Information and support on all your options, including continued pregnancy support and abortion services. You can also call the My Options freephone line: 1800 828 010
We are award winning experts in sexual and reproductive health
We are working in partnership with the HSE (Health Service Executive) to provide home STI testing kits, diagnosis and specialist remote clinical support.
We put people at the heart of what we do. We design services that are easier to use, access and understand.
We are not-for-profit and passionate about delivering discreet, convenient and clinically safe experiences.
We have over 5 years experience of delivering sexual health services in the UK (including Northern Ireland), and work in partnership with the UK National Health Service (NHS). Find out more about SH:24.
This project has received funding from the Government of Ireland’s Sláintecare Integration Fund 2019 under Grant Agreement Number ID57.