About SH:24

SH:24 is a free online sexual health service, delivered in partnership with the NHS.

SH:24 makes it easier for people to get tested for the four most common sexually transmitted infections (STIs).
We provide free test kits, information and advice - 24 hours a day.

It is quick, discreet and completely confidential.
SH:24 was set up by a team of public health professionals, sexual health clinicians, designers and academics.

SH:24 is designed around people’s needs. It works alongside existing NHS services with the simple aim of improving health and wellbeing. SH:24 continues to be openly developed with users. Our safeguarding approach has been developed in consultation with the young people who advise Southwark Safeguarding Children Board.

SH:24 was developed with funding from Guy’s and St Thomas’ Foundation.

SH:24 aims to:

  • Improve access to a comprehensive range of sexual health services and information
  • Create a personalised experience developed for users by users, clinicians and experts
  • Enable people to self-manage their sexual health
  • Complement and work with existing sexual health services

Operating regions

SH:24 is currently commissioned to deliver free services in the following areas, but please note which services are available differs area to area:

  • Blackburn with Darwen
  • Bradford
  • Bromley
  • Buckinghamshire
  • Bury
  • Cheshire East
  • Cornwall and Isles of Scilly
  • County Durham
  • Darlington
  • Derby
  • Derbyshire
  • Dorset
  • East Berkshire
  • Essex
  • Gateshead
  • Halton
  • Hertfordshire
  • Hillingdon
  • Ireland - Carlow
  • Ireland - Cavan
  • Ireland - Clare
  • Ireland - Cork
  • Ireland - Donegal
  • Ireland - Dublin
  • Ireland - Galway
  • Ireland - Kerry
  • Ireland - Kildare
  • Ireland - Kilkenny
  • Ireland - Laois
  • Ireland - Leitrim
  • Ireland - Limerick
  • Ireland - Louth
  • Ireland - Mayo
  • Ireland - Meath
  • Ireland - Monaghan
  • Ireland - Offaly
  • Ireland - Roscommon
  • Ireland - Sligo
  • Ireland - Tipperary
  • Ireland - Wicklow
  • Kirklees
  • Knowsley
  • Leicester
  • Leicestershire
  • Liverpool
  • North Staffordshire
  • Northern Ireland
  • Nottingham
  • Oldham
  • Rochdale
  • Rotherham
  • Rutland
  • South Tyneside
  • Southend-on-Sea
  • Staffordshire
  • Stockport
  • Stoke-on-Trent
  • Sunderland
  • Tameside
  • Teesside
  • Telford and Wrekin
  • Thurrock
  • Warrington
  • Wirral
  • Worcestershire.

For people outside these regions, SH:24 offers affordable sexual and reproductive health services via its sister service Fettle.health.

We are working hard to build relationships in more regions so that we can offer free services to everyone, regardless of where you live in the UK.

SH:24 is regulated by the Care Quality Commission (provider number 1-2519508791) and must meet the requirements for the regulated activities undertaken at the Practice. The Care Quality Commission (CQC) is an independent health & social care regulator. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care. They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what they find, including performance ratings to help people choose care.

In our most recent inspection report on 13th May 2022, the CQC rated SH:24 as Outstanding.

Tell the CQC what you think about SH:24 at any time using their online Share Your Experience form.

Learn more about our service development and our impact here.

Our partners:

We only work with accredited laboratory and pharmacy partners.

Guy's & St. Thomas' Foundation
Regulated by the CQC