About SH:24
We’re on a mission to improve access to sexual and reproductive health services. We’re enhancing safe, user-centred and holistic care. And we’re proudly not-for-profit.
SH:24 is a free online sexual health service, delivered in partnership with the HSE in Ireland and with the NHS in the UK. SH:24 has been delivering services in Ireland since 2021. We now deliver over 100,000 STI tests in Ireland each year.
SH:24 makes it easier for people to get tested for the most common sexually transmitted infections (STIs). We provide free test kits, information and advice - 24 hours a day. It is quick, discreet and confidential.
Safe and effective care
SH:24 is regulated by the Care Quality Commission (provider number 1-2519508791) in the UK and must meet the requirements for the regulated activities undertaken.
The Care Quality Commission (CQC) is an independent health and social care regulator. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care. They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and publish what they find, including performance ratings to help people choose care.
In our most recent inspection report on 13 May 2022, the CQC rated SH:24 as Outstanding.
Our partners
The HSE Sexual Health and Crisis Pregnancy Programme (SCHPP) commissions SH:24 to deliver the SH:24.ie service in Ireland. SH:24 works in partnership with public STI clinics in Ireland, who support service users with further testing, treatment and follow-up care, as needed.
SH:24 uses Ireland’s leading clinical laboratory, Enfer Medical (ISO15189 INAB accredited). From their state of the art facility in Kildare, Enfer Medical efficiently process the tests in Ireland for SH:24.
User feedback and awards
“It was exceptional. So easy and private. Had results back the day after submitting the samples. The text updates help ease nerves and let me know what to expect from each stage of the process”
“Excellent service being provided! Incredible work”
In 2023, 91% of our users rated us 5 out of 5. And 98% of our users gave us 4 or 5 stars out of 5.
HSE’s Sexual Health and Crisis Pregnancy Programme won the 2023 Ireland Healthcare Awards for Innovation in Healthcare and Medicine for delivering the SH:24.ie free home STI testing service in Ireland.
Where SH:24 delivers services
Alongside the Ireland national service, SH:24 also delivers a range of testing and contraception services in more than 40 areas of the UK, including across all of Northern Ireland through sh24.org.uk. In total SH:24 delivers over 500,000 tests a year.
SH:24 also delivers the national Hepatitis C Home Test service in Ireland, in partnership with the HSE.
We also work on a number of international projects, like the s.a.m health testing service in Germany, and self-test.hiv, a free service to order HIV self-test kits in Accra, Ghana and in Awka and Jalingo, in Nigeria.
